🔄 Returns & Exchanges Policy

🌿 Return & Refund Policy

At HarvestNest Seeds, we want you to feel confident in every purchase. If something isn’t right, we’re here to help.

✅ 30-Day Return Window

You may request a return within 30 days of receiving your order.

To be eligible:

• Items must be unused and in original packaging
• Items must be in resellable condition

📦 Non-Returnable Items

Due to the nature of our products, the following cannot be returned:

• Opened seed packets
• Used garden supplies
• Items damaged due to misuse

🚚 Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

🔄 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos.

We will:

• Send a replacement at no cost, OR
• Issue a full refund

💳 Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Please allow 5–10 business days for processing

❌ Order Cancellations

Orders can only be canceled if they have not yet been processed or shipped.

📧 How to Start a Return

To initiate a return, please contact us at:

📩 harvestnestseeds@gmail.com
Include:

• Order number
• Reason for return
• Photos (if applicable)

🌱 Our Promise

We’re committed to helping you grow successfully. If you have any questions about planting, care, or product selection, feel free to reach out anytime.